🏥 RCM Claims Workflow

AI-Powered Revenue Cycle Management with Avatar Agents

👤 Patient: John Doe

Workflow Progress

Ready to start workflow
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Patient Intake Agent

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Automates patient registration and verifies demographics and insurance coverage using advanced NLP, OCR, and API integrations.
⚡ Technology: NLP, OCR, Bedrock Data Automation, Amazon Textract
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Eligibility Verification Agent

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Performs real-time insurance eligibility checks, validates benefits and authorization requirements using API calls to payers and ML for insurance rules mapping.
⚡ Technology: Real-time payer APIs, ML insurance rules mapping
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Clinical Coding Agent

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Converts clinical documentation into accurate CPT/ICD codes and ensures coding compliance using advanced NLP and supervised ML for coding prediction.
⚡ Technology: NLP clinical analysis, supervised ML, Amazon Comprehend Medical

Claims Scrubber Agent

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Performs comprehensive pre-submission claim validation using rules-based and anomaly detection ML to detect common denial triggers.
⚡ Technology: Rules-based validation, anomaly detection ML
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Claims Submission Agent

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Automates claim formatting and submission to payers via EDI, tracks acknowledgments, and ensures proper coding and documentation.
⚡ Technology: EDI format conversion, multi-payer routing, B2B Data Interchange
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Payment Posting Agent

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Automatically matches ERAs with patient accounts, reconciles payments, and identifies discrepancies using document parsing and reconciliation algorithms.
⚡ Technology: ERA processing, intelligent matching algorithms, reconciliation
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Denial Management Agent

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Analyzes denial codes, categorizes denial reasons using classification models and predictive analytics. Identifies patterns and suggests corrective actions.
⚡ Technology: Classification models, predictive analytics, pattern recognition
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RCM Insights Agent

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Provides comprehensive dashboards and tracks KPIs including payer performance, days in A/R, and revenue metrics using BI integration and time series forecasting.
⚡ Technology: BI integration, time series forecasting, predictive analytics